MEMBER PROTECTION
Support, respect and fair processes
Find Club contacts, understand expected behaviour and access the formal Surf Life Saving complaints process.
A safe and respectful Club
Everyone should be treated with respect in surf lifesaving. The SLSA Member Protection Policy and codes of conduct set expectations for behaviour and address matters including discrimination, harassment, bullying and abuse.
Read the current SLS policy library for Policy 6.05 Member Protection, codes of conduct, and the Complaints Resolution Policy. Suspected breaches are managed through the applicable SLS complaint and disciplinary processes; outcomes depend on the policy and circumstances.
Information and support
Member Protection Information Officer (MPIO)
James Worrall
Contact the Member Protection Officer →
Use our Contact form and choose Member Protection Officer. The Contact page explains the enquiry options and how your information is used.
The MPIO can explain policies, options and support pathways. The MPIO does not investigate complaints or decide their outcome.
Make a complaint or raise a concern
Use the SLS complaints portal to lodge a formal complaint. You can seek information about the process before deciding what to do.
Open the SLS complaints portal →
Club Complaints Manager
Tanya Squires
For information about the Club complaints process, use the Contact form — Member Protection Officer. Formal complaints can be lodged through the SLS complaints portal above.
Read SLSNSW Member Protection and Complaints for current guidance and resources. Avoid including unnecessary sensitive details in your initial message; ask how further information should be supplied.
Concerns about a child or young person
Contact Child Safe Coordinator Tanya Squires through the Contact form — Child Safe Coordinator. You do not have to be a member to raise a concern.
Our Child Safety page includes the Club's published commitment and safeguarding resources. Contacting the Club or lodging an SLS complaint does not replace reporting to police or other authorities where required.